For at tage på ferie så stressfrit og fornøjeligt som muligt, har vi lavet en liste med ofte stillede spørgsmål, som vores kunder vil have svar på.
I disse ekstraordinære tider, vil vores Covid-19 opdateringer lejlighedsvis kun være tilgængelig på engelsk, for at sikre, at vi kan dele oplysninger så hurtigt som muligt for alle rejsende.
Updated: 6 June 2020
The Ministry for Foreign Affairs has provided an update, advising against travelling overseas until the August 31. The only exceptions are Norway, Iceland and Germany where travelling can recommence from 15 June.
We are cancelling all bookings with departures up to and including 18 June 2020.
We will of course continue to monitor the situation closely, keeping the Government advice and our cancellation period under continual review, and will extend this period as and when appropriate.
If your holiday has been cancelled, rest assured you will not lose any money.
If you have any upcoming payments due for a cancelled holiday in the period prior to 30 June these will not be taken.
We will be continuing to contact customers in date departure order to inform them of their options at this time and we ask our customers to be patient with us as we undertake this process.
FAQ-søgning - Stil dine spørgsmål herunder